Document Control and Records Management

The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value.  Furthermore, changes in law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure and protect critical information, is necessary for every organization.

This course conveys practical methods for identifying and developing the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records and information.

Awarding Body

London Institute of
Business & Technology


5 Days
25 Hours

Start Date

All Year Around

Study Mode

Classroom OR
Distance Learning

By the end of this programme, the participant will be able to:

  • Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
  • Develop document control methods to identify, secure, protect and retain critical information
  • Apply regulations and standards to the management of information for compliance
  • Identify risks associated with poor management of information to reduce penalties and cost
  • Develop an information asset register to identify critical information within their organization
  • The principles of managing information
    • The organization: How your information is managed today
    • Definitions: Understanding what the information terms mean
    • Document control and records management: Similarities and differences
    • Your organization
      • Identifying its type
      • Identifying its staff
      • Identifying its information
    • Defining information goals for the organization
      • How to achieve information goals
    • Document control and records management program development process
      • Business case
        • Defining the purpose
        • What to include
        • Objectives of the case
          • Document Control specifics
          • Records Management specifics
        • Records review
          • Identification of documents and records
          • Critical information, documents and records
          • Electronic and physical formats
          • Storing records
        • Characteristics of a document control and records management program
          • File plans
            • Challenges and problems
            • Classification of records
          • Retention and disposition
            • Laws, regulations, standards and business requirements
            • Developing a retention schedule
          • Privacy and protection
            • Transparency
            • Integrity
            • Security
          • Business, historical and preservation archives
  • People, responsibilities and information awareness
    • Psychology of filing
    • Accountability
    • Communication and collaboration
    • Creating the information management message
    • Knowledge transfer
      •  Developing the education package
    • Sponsorship and guidance from senior management
  • Planning and action
    • Information management strategy
      • Development of a plan to deliver document and records management
      • Policy and guidance writing
      • Information asset register
      • Document control and records management process plans
      • Change management
    • Risk and recovery: Disaster prevention and continuity planning
    • Education program
    • Creating an action plan

This course is designed for individuals who manage, or who are involved with, any aspect of document control and records management. This includes records and information managers, in-house counsel, privacy officers, information security and protection managers, litigation and discovery staff, compliance officers, internal auditors, IT and enterprise content management professionals, and administrative managers.

It has been specifically designed to support activities across all types and sizes of organizations and sectors working locally and globally.

5-day training programme – 1,790 USD

How many students are there in a classroom?

It depends on how many would enroll per intake. Even if the number of students are just 1, we still continue with the training as planned. The maximum number of students we will have in a classroom is 10.

Can I request a date that is convenient for me?

Absolutely! We will arrange the training that is convenient for you. The training date is completely customizable.

Can I change the course content?

Yes, if the contents of the course needs to be changed, please let us know. We will communicate with you and get a course outline that works for you finalized.

Does it matter which industry I work at?

It really doesn’t. We take cases and discuss them to cover your industry. If you need the course to be customized and tailored to your industry, we can also do that. You’d have to let us know in advance by filling out the form below.

(The fees include coffee breaks, study materials and working lunches daily)

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