Managing Organization Resources

The aim of this programme is to provide an overview of the human and physical resources needed in a range of organisations, including those in the primary, service and manufacturing sectors, and provide an understanding of the impact of efficiency on the organisations. Learners will use this knowledge to review the effective use of resources within an organisation.

Awarding Body

ATHE/LIBT

Duration

25 Hours

Start Date

All Year Around

Study Mode

Classroom Workshop

By the end of this programme, the participant will be able to:

  • Understand the key features of resource management
  • Understand the importance of the effective use of physical resources
  • Understand how to maximise the effectiveness of human resources
  • Be able to review the effective use of resources
  1. Understand the key features of resource management
  • Organisations
    • Primary e.g. mining,
    • Secondary e.g. Manufacturing, electronics, engineering
    • Tertiary e.g. service industries e.g. tourism, finance, catering
  • Resource requirements
    • Raw materials
    • Equipment
    • Human resources/know how
    • Technology
    • Facilities
    • Time
    • Transport
  • Requirements
    • Compliance with legislation , codes of practice
    • Health and Safety e.g. hazardous substances
    • Environmental e.g disposal, impact on environment,
    • Employment e.g. diversity and inclusion, health and safety at work
    • Storage facilities
    • Waste/recycling systems
    • Specialist training
    • Management information systems
  1. Understand the importance of the effective use of physical resources
  • Monitoring and management of physical resources
    • Buying and ordering systems
    • Schedules
    • Preferred suppliers
    • Just-in-time management
    • Stock control systems
  • Impact of resource wastage
    • Financial costs, reduced profits
    • Need for disposal of excess/out of date stock
    • Poor image e.g. public outcry at waste
    • Goods not delivered/manufactured/supplied
    • Loss of customer base
    • Delays in production
  • Technological failures, for example
    • NHS computer system
    • Fire service control centre system
    • MOD procurement system
  • The business case
    • Business profile/image
    • Marketing advantage, competitor advantage
    • Ethical and sustainable reasons
  1. Understand how to maximise the effectiveness of human resources
  • Motivational theories
    • Herzberg
    • McGregor
    • Maslow
    • Expectancy Theory
  • Human resource planning
    • Respond to change – in the organisation, to external factors
    • Staff turnover
    • Forecasting HR requirements
    • Responding to employment trends
    • At micro level – to organise staff e.g. terms of employment, staff rota’s, holidays
  • Monitoring and improving employee performance
    • Key performance indicators (KPIs)
    • Appraisals
    • Statistics e.g. sales figures
    • Targets
    • Customer feedback
    • Training – internal and external
    • Reward systems
    • Performance related pay
    • Bonuses
    • Advancement/promotion
    • Status
    • Share options
  1. Be able to review the effective use of resources
  • Physical resources performance measures
    • Budget restraints
    • Statistics e.g. sales figures
    • Performance against targets
    • Customer feedback, levels of positive and negative feedback/complaints, levels of returns
    • Repeat sales
    • Targets
    • Key performance indicators (KPIs)
  • Data on employee performance
    • Statistics e.g. sales figures
  • Performance against targets
    • Customer feedback, levels of positive and negative feedback/complaints, levels of returns
    • Repeat sales
  • Entry Level Managers

How many students are there in a classroom?

It depends on how many would enroll per intake. Even if the number of students are just 1, we still continue with the training as planned. The maximum number of students we will have in a classroom is 10.

Can I request a date that is convenient for me?

Absolutely! We will arrange the training that is convenient for you. The training date is completely customizable.

Can I change the course content?

Yes, if the contents of the course needs to be changed, please let us know. We will communicate with you and get a course outline that works for you finalized.

Does it matter which industry I work at?

It really doesn’t. We take cases and discuss them to cover your industry. If you need the course to be customized and tailored to your industry, we can also do that. You’d have to let us know in advance by filling out the form below.

(The fees include coffee breaks, study materials and working lunches daily)

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