Employee Relations for HR Managers

Introduction

The concepts and processes of employment relations

• What is employment relations?
• Actors and interests in employment relations
• Key concepts and perspectives
• Employment relations processes

The dynamic context of employment relations

• The changing political and economic environment
• Globalisation and employment relations
• The social context of employment relations
• New technology and automation – changing the way we work
• Brexit - A case study

Managing employment relations

• Who manages employment relations?
• What do managers do?
• Working with, and without, unions
• The changing roles of employers’ associations

Employment relations strategy, employee engagement and voice

• What is strategy?
• Employee engagement
• Employee voice
• A conceptual model of employee voice

Representation at work

• Origins and development of trade unions
• What do unions do?
• Explaining trade union decline
• The union response – strategies for survival, renewal and revitalisation

Equality, diversity and inclusion

• The labor market, employment segregation and inequality
• Labour market segregation
• The legal context
• The organizational rationale for equality and diversity
• The role of HR, trade unions and line managers

Health, well-being and the employment relationship

• Health and safety regulations
• Mental health, stress and well-being at work
• Well-being, equality and inclusion

The management of workplace conflict

• Defining and conceptualizing workplace conflict
• The legal context of conflict management
• The management of conflict in workplace

Workplace discipline

• Defining Discipline
• Disciplinary procedures
• Handling disciplinary issues

Managing employee grievances

• Perceptions of mistreatment and the escalation of grievances
• The nature and pattern of employee grievances
• The benefits of effective resolution
• Handling employee grievances
• Managing the grievance procedure

Managing redundancies

• Defining redundancy
• Redundancy process
• Redundancy and the management of change
• Managing redundancy
• Redundancy consultation
• Compulsory redundancy