Operations Management

1.  Understand operations management in a variety of contexts, input-process-output framework, as well as its expansions

1. Explain the importance and roles of operations management
2. Explore the components of the input–process–output model
3. Apply and reflect the input–process–output model for managing and solving real-life business contexts

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2.  Examine the various operational transformation procedures

1. Explain transformation processes
2. Analyse components in the transformational change
3. Apply and reflect on change and transformational management

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3.  Understand the roles of operations managers and the difficulties they confront

1. Demonstrate an understanding of the importance and roles of operations managers
2. Compare the contrast between the advantages and disadvantages of having appropriate operations management
3. Apply and reflect on operations management in real-life organisational management

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4.  Understand the content of an operations strategy for decision-making

1. Demonstrate the understanding of Hayes and Wheelwright's four-stage model
2. Apply and reflect on operations management using Hayes and Wheelwright's four-stage model
3. Examine and mitigate existing problems of an organisation not implementing an operations strategy or with a poor operations strategy

• The assessment strategy for this course is designed to test all the learning outcomes.
• Learners must demonstrate successful achievement of all learning outcomes to pass the course.

• The assessment criteria for a pass will be presented with the summative exercise.
• Further information and guidance on the assessment will be made available through the tutor.

To pass the unit a 40% overall grade must be achieved.