Optimizing Business Operations

1.  Examine the importance of business processes in delivering business goals and objectives

1. Identify and evaluate organisational functions, their main processes and the relationships between the functions
2. Review methods and approaches for mapping organisational processes

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2.  Investigate how business goals and objectives affect business operations

1. Explain the effect of organisation mission, aims and objectives on the structure and culture of an organisation
2. Analyse different approaches to goal setting for organisations
3. Set SMART objectives

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3.  Develop and implement plans for an operational area

1. Develop and introduce plans that support the achievement of organisational goals and objectives
2. Use SMART objectives
3. Monitor and control plans to make sure objectives are achieved

• The assessment strategy for this course is designed to test all the learning outcomes.
• Learners must demonstrate successful achievement of all learning outcomes to pass the course.

• The assessment criteria for a pass will be presented with the summative exercise.
• Further information and guidance on the assessment will be made available through the tutor.

To pass the unit a 40% overall grade must be achieved.