Organizational Communication Strategies

1.  Understand the current theories, methods, and designs of the study of communication systems in organisations of various sizes

1. Compare and contrast the theories and approaches to organisational communication methods
2. Analyse these practices to assess the successes or failures of contemporary organisations
3. Explain how communication theories can be applied in a real-life business scenario

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2.  Describe the different forms of communication in organisational networks and their functions

1. Identify stakeholders and their roles in organisational communication
2. Differentiate between formal and informal communication, and compare the advantages and disadvantages of each communication
3. Analyse and select an appropriate communication method in a business context

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3.  Understand the importance of effective organisational integration in organisational communications

1. Demonstrate the capability to understand the importance and benefits of having effective organisational communication
2. Identify good/bad practices of organisational communication
3. Create and apply a communication strategy or plan to real-life business scenarios

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4.  Discuss and practise the decision-making and conflict management processes used in organisations, and identify and remedy the predictable and harmful patterns that recur

1. Explain why conflicts occur in organisations, the conditions that lead to conflict, the effects of conflict, and the elements and stages of conflict
2. Analyse practices in decision-making and conflict management processes
3. Apply conflict management and identify and remedy the recurring predictable and harmful patterns

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• The assessment strategy for this course is designed to test all the learning outcomes.
• Learners must demonstrate successful achievement of all learning outcomes to pass the course.

• The assessment criteria for a pass will be presented with the summative exercise.
• Further information and guidance on the assessment will be made available through the tutor.

To pass the unit a 40% overall grade must be achieved.