Ayona De Silva is a highly skilled and versatile professional with a robust background in office administration, education, and sales. Born on April 7, 1990, she resides in Ganemulla, Sri Lanka. Ayona's academic qualifications include a Level 6 Diploma in Business Management, Level 4 and 5 Diplomas in Business Management, and a Level 3 Diploma in Health and Social Care Management, all from Qualifi, United Kingdom. Additionally, she completed her G.C.E. Ordinary Level at Galahitiyawa Central College in Ganemulla.
Ayona's professional journey is marked by her roles as an English Teacher at Sipsathara Institute from January 2012 to October 2023 and as a Sales Executive at E-TEC Computer Services Limited from April 2007 to December 2023. In her teaching career, Ayona has demonstrated excellence in curriculum development, classroom management, and student assessment. She has effectively integrated instructional technology to enhance learning experiences and tailored her teaching methods to accommodate diverse learning needs.
In her role as a Sales Executive, Ayona has developed and implemented effective sales strategies, managed customer relationships, and conducted market research to identify industry trends. Her technical knowledge in computer services and her ability to communicate effectively with clients have been instrumental in driving revenue growth and market penetration for E-TEC Computer Services.
Ayona's administrative skills are equally impressive. She is proficient in coordinating office activities, managing schedules, and maintaining accurate records. Her expertise in using office software, including Microsoft Office Suite, has significantly improved productivity and communication within her workplaces. Ayona's commitment to delivering high-quality administrative support and her ability to solve problems promptly have made her a reliable and efficient professional.
Her strong communication skills, both verbal and written, have facilitated clear and effective interactions with colleagues, clients, and stakeholders. Ayona is also recognized for her exceptional customer service skills and her ability to work collaboratively with team members to support a positive and productive work environment.
Ayona's dedication to continuous learning and professional development is evident in her diverse skill set and her active involvement in various industries, including education, sales, marketing, healthcare, and social work. Her goal is to leverage her extensive experience and skills to contribute to the success of dynamic organizations, driving efficiency and enhancing organizational performance.
English Teacher, Sipsathara Institute (January 2012 - October 2023)