Understanding Strategic Operations Issues

1.  Be able to evaluate performance in the context of operations

1. Describe the features of four pillars of governance
2. Evaluate how the four pillars of governance - responsibility, accountability, transparency & fairness, facilitate continuous improvement in organisations
3. Assess the importance of continuous improvement in supporting organisational success

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2.  Understand how environmental & strategic factors inform the operational design of organisations

1. Explain the structure of a plan needed to deliver a strategy
2. Explain how stakeholders are involved in the development and management of a strategic plan
3. Produce a dissemination process to ensure stakeholders are informed and committed to the plan

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3.  Be able to demonstrate an in-depth understanding of Operations Management theory/concepts: Lean, Just In Time, Total Quality Management, Six Sigma & Supply Chain Management

1. Assess the impact of globalisation on corporate governance
2. Assess the benefits, opportunities, and challenges of globalisation for a specific business organisation
3. Explore the Organisational structures of businesses operating in global markets
4. Analyse the implications for businesses of the cultural and regulatory diversity in global markets

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4.  Understand how quality is managed in service & manufacturing operations

1. Evaluate the potential conflicts between corporate strategy and ethical, social, and sustainable responsibilities
2. Assess the importance of corporate social responsibility and sustainability in supporting business success and resilience
3. Compare and Contrast management approaches to sustainability and resilience of an organisation

• The assessment strategy for this course is designed to test all the learning outcomes.
• Learners must demonstrate successful achievement of all learning outcomes to pass the course.

• The assessment criteria for a pass will be presented with the summative exercise.
• Further information and guidance on the assessment will be made available through the tutor.

To pass the unit a 40% overall grade must be achieved.