All Certification Courses

This course focuses upon the effective and efficient planning and management of work activities. It provides learners with the knowledge and skills to design, implement and change operational plans to improve effectiveness and efficiency, and to design and monitor appropriate systems to ensure quality of the products and services. Learners may investigate their own organisation and their role within it. Their research will involve evaluating the importance of business processes in delivering outcomes based on business goals and objectives, establishing customer requirements and developing and implementing operational plans to meet them.

This course focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners must identify the skills and potential of team members while providing opportunities for them to gain new skills and experiences. Learners will evaluate team roles and their importance when allocating team members to appropriate tasks in order to achieve objectives. A key factor in a winning team is the team leader. Learners will have

the opportunity to examine the qualities required of an effective leader to ensure that tasks are achieved, while building and developing the team and individuals within it.

This module aims to equip students with an advanced understanding of the intricacies of talent and reward management from a strategic perspective. Recognising talent as a pivotal asset, the curriculum delves deep into the methods to identify, nurture and retain high-potential individuals. Emphasis is placed on the integration of talent management strategies with broader organisational goals, ensuring that talent development and succession planning are aligned with long-term business objectives. The module also addresses the complexities of reward management in today's dynamic work environment.

Students will explore the nuances of designing compensation packages that not only attract and retain talent but also incentivise optimal performance and drive business outcomes. By examining case studies and real-world scenarios, students will gain insights into the challenges and best practices associated with both talent and reward management. They will also assess the ethical implications and the role of fairness in compensation decisions. By the end of the module, students will have developed a comprehensive understanding of how strategic talent and reward management can become a competitive advantage for modern organisations.

This course explores the law of trusts in the international context, comparing doctrine in different jurisdictions and exploring the theoretical implications of such differences.

This unit aims to provide learners with the necessary knowledge and understanding of securing computing systems and how to implement and manage cyber security in an enterprise environment. The unit will focus on the core principles to consider in order to secure systems appropriately. Learners will develop the knowledge and skills relating to security, detection, information and attack management in order to protect an organisation in the event of a cyber security attack.

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The course will explore the strategic aims and objectives of an organisation and their significance in setting direction, and identifying success and progress for the organisation. The course will also explore where different strategic options may lead the organisation to change its direction.

The aim of this course is to enable learners to understand the main elements that influence the performance of employees at all levels within an organisation and the ways in which such elements can be managed in a constructive manner. Further to provide learners with understanding to devise and implement appropriate HR practices and strategies that relate to Performance Management.

The professional and lawful response to managing an incident can be the difference between company survival or otherwise. Poor responses to major incidents, including mega data breaches, have significantly damaged organisational reputations and financial performance. Significantly mismanaging a cyber incident can result in catastrophic personal and organisational consequences. Such business ‘impacts’ are covered in-depth within our Threat and Risk units at Levels 2, 3 and 4. and will be explored during this Level 5 unit as part of the contextual case-study learning, and isomorphic reflections, that are central to this unit. 

In this course learners will explore the types of site, personnel and equipment required in relation to planning for Incident. Management and forming an organisational CERT team (Computer Emergency Response Team). They will then explore the core sub-disciplines and side-disciplines of Cyber Incident Management: Disaster Recovery, Business Continuity Management and Crisis Management. Learners will discuss the importance of the business organisational requirement for skilled and planned communications to operate in combination with advanced and developed management responses and strategy.

This module delves into the dynamic relationship between organisational Leadership and Ethics, illuminating the crucial role of ethical leadership in driving effective decision-making within global organisations. By delving into the foundations of ethical decision-making and leadership, including the exploration of Kohlberg's theory of moral development, participants will gain invaluable insights that they can directly apply to their organisation's daily operations. Throughout the module, learners will become adept at making ethically sound decisions while developing a comprehensive understanding of the diverse models, frameworks, and challenges associated with ethical leadership, empowering them to navigate the complex ethical landscape with confidence and integrity.

In this course the learner will look at the component parts of digital communications and interoperability with IT networks, hardware, firmware and software components. The inherent insecurity of the internet will be described and discussed. What are the basics of computer science and technology? How do computers communicate with one another? How can networks communicate and how can we plan their security architecture in a more proactive and organised manner?

The second half of this unit will look at security planning and core concepts including ‘security engineering’, systems hardening and cyber resilience.

This course is designed to help learners understand the role of customer-centred organisations. The three units are understanding customers, meeting customer need and adding value. Learners will evaluate best practice and the policies and approaches that result in excellent service and delivery within a contemporary business environment. Customer Relationship Management (CRM) is now being actively embraced by organisations within most industry sectors. Furthermore, customer expectations are changing with the result that customer relationships are becoming increasingly more complex to manage.

This course analyses how businesses have responded by looking after their customer base in new and more cost effective ways. The aim of the course is to provide learners with understanding and insight into customer behaviour. It will develop skills and learners will use tools and practices an organisation can use to retain and improve customer retention and relationships.

This module aims to immerse students in the intricacies of business research specifically tailored for people to practise. Recognising the pivotal role of evidence-based decision-making in HR and people management, the course delves into the methodologies, tools and techniques crucial for conducting rigorous and impactful research. Students will be exposed to both qualitative and quantitative research methods, ensuring they are well-equipped to choose the most appropriate method for their inquiries. Emphasis is placed on the ethical considerations inherent in people-focused research, as well as the practical challenges of collecting and analysing data in organisational settings. Through hands-on experiences and case studies, learners will not only understand the theoretical underpinnings of business research but also appreciate its real-world implications and applications in shaping effective people strategies and interventions. By the end of the module, students will be adept at designing, executing and interpreting business research, making them invaluable assets in any organisational context that prioritises evidence-driven people practices.

This course will equip learners with in-depth knowledge and understanding of the principles governing the law of Equity and Trusts. The unit aims to enable learners to understand and apply equitable rules to fact-based scenarios, to identify and resolve issues that potential clients may face different types of trusts and equitable remedies. Learners will explore how equity interrelates with other legal topics and how equitable principles apply in domestic and commercial contexts.

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The Strategic Finance module gives managers a basic understanding of finance and its practical applications in organisational decision-making. Topics covered in the module include the accounting equation, preparing financial statements, the accounting cycle, appraisal and familiarity with the content of published annual accounts, financial ratio analysis, and aspects of costing and management accounts. By the end of the module, learners will be able to develop and interpret financial statements and accounting reports, evaluate how managers use accounting strategies for communication with stakeholders, and demonstrate a critical understanding of the accounting framework.